Category Archive: ADA Claims

Nov 16

Does the ADA Protect a Customer Service Agent With Dissatisfied Customers? The Ninth Circuit Says No – Lexology

The Ninth Circuit Court of Appeals recently ruled against a failure-to accommodate claim brought by a customer service employee who was fired for poor performance. According to the court, the former employee, who suffered from endometriosis and headaches, was not able to show that she was qualified to perform the essential functions of a customer …

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